Repatriation: supporting you when a death occurs abroad2026-09-29T12:10:16-04:00

Repatriation: We’re here to help when a death occurs abroad

Losing a loved one is a difficult experience, and when it happens far from home, the situation

can seem even more complicated. At Marie-Soleil Phaneuf Funeral Home, we’re here to lighten your burden by guiding you through every step of the repatriation process.
Whether you’re bringing home the ashes or the body, our role is to support you with the
administrative and organizational tasks so that you can focus on what really matters: honoring the memory of your loved one.

Repatriation of Ashes or a Body: Understanding Your Options

When a death occurs abroad, you have two options:

  • Repatriation of the ashes: an option that is often simpler and less expensive, involving fewer legal formalities.

  • Repatriation of the body: a more complex process, requiring specific procedures such as embalming in accordance with international standards.

Repatriation of ashes

The local funeral home handles the cremation and provides essential documents:

  • Official declaration of death, in accordance with local laws.

  • Certificate of Cremation.

  • Legal proof of death.

Repatriation of the body

In this case, additional steps are required:

  • Embalming in accordance with international standards.

  • Embalming certificate.

  • Transport of the body in a sealed coffin.

In both situations, we work closely with the local funeral home to ensure that all formalities are taken care of and that nothing is left to chance.

Our Role: Support at Every Step

We know that repatriation can seem complicated, especially when you have to navigate foreign laws and administrative procedures. That’s why we handle the entire process:

  • Coordination with the local funeral home: We ensure that all legal procedures are carried out correctly.

  • Coordination with the local funeral home:We ensure that all legal procedures are carried out correctly.

  • Airport Pickup: We handle the reception of the deceased upon arrival in Canada.

  • Funeral Planning: Once the repatriation is complete, we work with you to arrange the funeral or memorial service.Planification des obsèques : Une fois le rapatriement terminé, nous travaillons avec vous pour organiser les funérailles ou la cérémonie commémorative.

Thanks to our expertise and network of contacts, we ensure that every detail is taken care of.

Affordable repatriation services, wherever you need them

No matter where your loved one passed away, we’re here to bring them home..

Marie-Soleil Phaneuf Funeral Home offers comprehensive repatriation servicesfor families in the region, regardless of where the death occurred around the world. Our commitment remains the same: to support you with compassion and professionalism during these difficult times.

Serving Your Community

We coordinate domestic and international repatriations for families in the following areas:

  • Sainte-Martine
  • Beauharnois
  • Châteauguay
  • Mercier
  • Saint-Rémi
  • Howick
  • Saint-Urbain-Premier
  • Sainte-Clotilde-de-Châteauguay
  • Saint-Étienne-de-Beauharnois
  • Saint-Louis-de-Gonzague

We handle all the administrative procedures, coordinate with funeral homes abroad, and arrange transportation so that you can welcome your loved one home with dignity and peace of mind

What if you live somewhere else?

If your location is not listed above, we would be happy to check with you. We offer our repatriation services to families in neighboring regions and tailor our services to each situation, regardless of where the death occurred.

All it takes is a simple call

A death abroad can seem overwhelming. We are available 24 hours a day, 7 days a week, to answer your questions and immediately handle all the necessary arrangements.

📞 Call us at 450-427-2332—we’ll be there to guide you with empathy and expertise, step by step.

Because bringing a loved one home is an act of love and respect, we are here to support you, no matter where you are.

Can I make an appointment just to get more information?2026-09-29T08:15:00-04:00

Of course. An informational meeting does not obligate you to enter into an agreement.

You can ask questions, explore your options, and take your time to think things over before making a decision.

What happens if the funeral home closes or goes bankrupt?2026-09-29T08:13:46-04:00

Quebec law provides mechanisms to protect funds deposited in trust.

Depending on the applicable terms, these funds may be recovered if the business closes or goes bankrupt before the services are provided.

Are my prearrangements recorded in a registry?2026-09-29T08:12:25-04:00

Yes. The contracts in question are recorded in the Quebec Registry of Prearranged Funeral Contracts, in part to prevent loved ones from having to pay again for arrangements that already exist.

The registry is not directly accessible to the public, but certain authorized individuals may ask a salesperson to verify whether a contract exists.

Can I modify my prearrangements?2026-09-29T08:11:01-04:00

Yes, with the seller’s consent. The modification must be made in writing and specify the agreed-upon changes, particularly if they affect the price or payment terms.

We can review your contract with you and make the desired changes.

Can I modify my prearrangements?2026-09-29T08:09:45-04:00

Yes, with the seller’s consent. The modification must be made in writing and specify the agreed-upon changes, particularly if they affect the price or payment terms.

We can review your contract with you and make the desired changes.

Is the money I pay for my prearrangements protected?2026-09-29T08:08:38-04:00

Yes. In Quebec, 90% of the amounts paid for future services under a prearrangement must be deposited in a trust within 45 days. For the advance purchase of a burial plot, the entire amount must be deposited in the trust.

These mechanisms provide protection in the event of the seller’s closure or bankruptcy.

How much do prearranged funeral services cost?2026-09-29T07:36:13-04:00

The amount depends on the goods and services you choose. We can present you with the options and their costs so that you can make a decision based on your wishes, your needs, and your budget.

For goods and services specified in the contract and paid for in advance, the seller cannot later charge an additional fee for those same goods and services.

What is the difference between prearrangements and a will?2026-09-29T07:33:19-04:00

Prearrangements concern the funeral goods and services planned for after death. A will primarily concerns the estate and legal dispositions.

They are complementary, but one does not replace the other.

Why Make Funeral Prearrangements?2026-09-29T07:31:39-04:00

Prearrangements allow you to clearly express your wishes, consider your options at your own pace, and reduce the number of decisions your loved ones will have to make when you pass away.

A consultation also gives you the opportunity to ask questions and explore the various options before making a decision.

What is a prearranged funeral?2026-09-29T07:30:02-04:00

A prearrangement allows you to plan the funeral goods and services you want while you are still alive.

In Quebec, the contract for prearranged funeral services (viewing, transportation, casket or urn, ceremony, cremation, or burial) and the contract for the advance purchase of a burial plot (space in a cemetery or columbarium) must be separate.

Check out our brochure to learn more

If you would like to know the detailed steps to follow in the event of a death abroad, we invite you to consult our informational brochure. There you will find clear and practical information to help you through this difficult time.
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